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For nearly 15 years, TotalRewards Software, Inc [formerly BCG Interactive, Inc] has been a leading provider of cost-effective employee recruitment and retention software products and services to companies of all sizes.
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Whenever you choose a new product and service provider you never really know if it is going to be a successful venture or not. I am happy to report that our three-year venture with [TotalRewards Software] of providing our employees with a personalized Total Compensation and Benefits Statement has exceeded our expectations. What started out as a simple but important annual communication piece has turned into an extremely effective and valuable on-demand, recruiting tool for prospective employees as well. [TRS's] excellent product exemplifies their attention to detail and understanding of our desire for excellence. I highly recommend [TRS] to any organization!

Robert S. Bryant
VP & Manager of Human Resources
A. Teichert & Son, Inc.
Sacramento, CA
 
 
What I enjoy most about working with the staff at [TRS] is that they continually strive to produce the best product, keeping our company's goals and objectives in mind. Not only do they listen to what our needs are during the heat of our annual benefit statement project, but they also contact us throughout the remainder of the year with ideas on ways to improve what is already a superb statement.
The staff's organizational skills enable them to facilitate their projects with clarity and punctuality. The volume of data required to complete a benefit statement project can be tremendous. I cannot be more appreciative of [TRS's] ability to streamline the process to very manageable steps. It is a pleasure working with people as dedicated as they are, not only to the success of [TRS], but also to Teichert.

Robin Taylor
Human Resources Representative
A. Teichert & Son, Inc.
Sacramento, CA
 
 
We were very pleased with our interactions with the [TotalRewards Software] staff during the preparation for our online benefits statements for our employees and also with the final results. During the preparation phase we needed to make several significant, unanticipated changes and found the [TRS] staff very cooperative and responsive. After we launched the online statements we received numerous compliments from our employees about the ease of online access; the simple, easy to understand format; and also the impact of seeing the magnitude of the companies 'unseen' contributions to their total compensation. Having used hardcopy format at prior companies this was our first experience with the online version and it proved to be much more popular with our employees.

Greg Martin
Senior Director of Human Resources
Jamcracker, Inc.
Cupertino, CA
 
 
Working with [TotalRewards Software] was a great experience. They were responsive to our needs, providing a quality product on time and within budget. Employee response to the year-end statements was very positive. I couldn't have asked for more.

A. John Lamantia
Vice President, Human Resources
WestFarm Foods
Seattle, WA
 
 
This is the third year [TRS] has prepared our annual benefit statements, and I am pleased with the efficient process used this year and the result. Even though we have a large benefit package to communicate, the statements were very thorough, easy to read, attractive and were distributed in record time.

Benefits are costly to provide and administer, and it is important that we let our employees know that they are valuable to us and worth the expense and effort. The statements [TRS] prepared do that well, and can also be mailed to employees' homes so their spouses can be educated, too.

Thank you for helping us prepare this valuable tool!

Diane Walsh
Director, Human Resources
Tegal Corporation
Petaluma, CA
 
 
This is the second year CommonWealth Central Credit Union has used [TRS] for benefit and compensation statements. In a volatile employee market any internal marketing a company can do to retain employees is critical. The statements help employees see employer costs and provide the employees with the big picture. I would highly recommend [TRS] as a vendor.

Laura Lacomble
Vice President, Human Resouces
CommonWealth Central Credit Union
San Jose, CA
 
 
[TotalRewards Software] is constantly looking for creative ways to improve their product. We have been doing business with [TRS] for several years and have been very pleased with the statements. Our employees and their families have benefited greatly from the information they received in their personalized statements.

Cathy Norvell
Sr. Human Resources Generalist
Orcon Corporation
Union City, CA
 
 
Thank you for your generosity and patience as you worked to set up Easter Seals Superior California with its first annual employee benefits summary. During the process of data gathering, sorting, calculating and recalculating, your customer service never faltered.

Our goal was to communicate to our employees the employer's cost for their current benefits in order for them to have a greater understanding of the Organization's need to implement changes, due to the annual increase in employee benefit costs. And that goal was achieved via an attractive, comprehensive booklet, you personalized for each employee.

It has been a pleasure working with [TotalRewards Software] - I highly recommend your product and your people!

Jennifer Lubenko
Director of Human Resources
Easter Seals Superior CA
Sacramento, CA
 
 
Because our provider was unable to meet our tight schedule, we had our broker do a quick market research and ended up with entrusting you, [TotalRewards Software], to create and distribute our yearly Benefits Statements. To say that you met our expectations would be an absolute understatement. Each employee received a personalized Benefits Statement that was attractive, comprehensive and accurate. I was greatly impressed with your working process that began with data gathering in a professional manner and ended up with the timely shipping of the individually packed statements to employees in four different States. Thank you for doing a great job at a very competitive price.

Robert P. Mendonca
Benefits Manager
Shaklee Corporation
Pleasanton, CA
 
 
Moving from a paper statement to the electronic online statement has proven to be a great benefit to our employees. Not only were we able to get the statement out quicker, the information is available to the employees more easily. It was well received by our population!

I found [TRS] to be very responsive to our needs. They were able to accommodate our specific requests in a very timely manner. They were helpful in providing us useful ideas for the statement and in making it a professional and useful document.

We are looking forward to continue working with [TRS] and would recommend their services to any one looking for a high quality product!

Carol Paul
Sr. Benefits Specialist
PMI Mortgage Insurance Company
Walnut Creek, CA
 
 
I would like to express my gratitude to your organization for the accomplishment of getting the personal statements to all the employees of Santa Clara County Federal Credit Union.

Your staff did a tremendous job in bringing together all the information we provided and transforming it into a very valuable package, which staff members really appreciate. This year particularly was a challenge, as we threw in and amendment, and you worked with us to provide this additional information expediently.

We appreciate your expertise and look forward to working with you to provide future personal statements to our staff.

Theresa A. Sarti
Human Resources Specialist
Santa Clara County Federal Credit Union
San Jose, CA
 
 
We have been clients of [TotalRewards Software] for several years and they have consistently provided an excellent product. The staff is very responsive to our needs and they do an outstanding job delivering what we want on time. The benefit statements are easy to read and understand and the employees really appreciate them. I would highly recommend [TRS] to any organization interested in improving the way they communicate with their employees.

Thank you for all of your hard work and dedication and we look forward to working with you again next year!

Janice K. Mizota
VP/Director of Human Resources
Heritage Commerce Corp
San Jose, CA.
 
 
... employees commented that the booklet was convenient as it had all the benefits information in one place. Our company President was also pleased with the way the booklets turned out.

Cynthia Fung
Human Resources Supervisor
Textainer
San Francisco, CA
 
 
Working with [TRS] in preparation for our company's first online benefits summary was a very positive experience. The preparation for the online summary was smooth and easier than anticipated by our staff. The [TRS] staff was very helpful in answering our concerns, providing helpful suggestions, and customizing our site. [TRS] kept on the proposed project schedule and delivered ahead of time. The ability for our employees to log on from their office as well as from the privacy of their home to view the value of their entire compensation, was also big plus. More importantly, the employees were able to visualize the employer's contribution to their entire benefit package. After launching the online statements, the employee response ranged from 'cool' to 'awesome'. Thanks!

Karen L. Buell
Human Resources Generalist
Zone Labs
San Francisco, CA
 
 
This is the second year Suitt Construction has used [TRS] for benefit and compensation statements. Over the past year the statements have allowed our employees to realize the 'real costs' of their benefits and have allowed them to 'visualize' how much these benefits are really worth to them and their families. It is so difficult to communicate 'benefits' to employees especially when they contribute towards the cost, but it's wonderful to be able to show them in black and white how much they are really worth!

I truly appreciate everything you have done for Suitt!

Joye M. Garrett
Benefits Manager
Suitt Construction
Greenville, SC
 
 
Thank you --- great service. I appreciate the cooperation on all our last minute changes, etc.

Jean Sebring, SPHR
Manager, Human Resources
American Academy of Ophthomology
San Francisco, CA
 
 
Working with [TotalRewards Software] was truly an enjoyable experience! This was our third year producing online Total Compensation Statements for approximately 9,000 employees and it couldn't have gone smoother with the help of [TRS]. [TRS] guided us through the process with excellent organizational and project management skills. They were very responsive and flexible to our requests as well as offering helpful suggestions and creative ideas to produce a high quality, comprehensive statement. Our management and employees were very pleased with the statements and look forward to receiving them each year. We anticipate a continuing relationship with [TRS] and highly recommend their expertise in this area!

Kristin Charbeneau
Senior Benefits Analyst
Anteon Corporation
Fairfax, VA
 
 
We have recently had the opportunity to work with [TotalRewards Software] and the service, follow-up, and end product were truly exceptional. Every person we had the pleasure of dealing with was professional and client service oriented. It is without hesitation that I recommend [TotalRewards Software] as a vendor for any benefits services your company needs.

Deb Whitworth, SPHR
Vice President
The Waldron Group
Agusta, Me.
 
 
2003 was our first year working with [TotalRewards Software], and we are extremely satisfied with their service, professionalism, and with their product. Our benefits' statements were produced "on-time" and [TRS] was responsive and flexible in meeting our needs. Before hearing about [TRS], we tried another company, and seven months later we still did not have any statements. Understandably, we were very apprehensive about working with yet another vendor. However, [TRS] allayed our fears, by responding to our questions "same-day", and by remaining "on schedule."

We are very pleased with our employee benefits' statements, and I would recommend [TotalRewards Software] to any organization.

Leon W. Kochan
Vice President, Human Resources
MICA
Phoenix, Az.
 
 
We have had a wonderful response from our employees. We are still gathering feedback. Since we got such a wonderful response we are planning on doing this next year.

Thank you for all your work. The booklets looked great.

Stacey Pasquale
H.R. Coordinator
Raymond Handling Concepts
Fremont, CA
 
 
We received the statements ... they looked wonderful. Thanks for everything. It's been a pleasure. I'm sure we'll be working together again next year.

Kathy Siegfried, PHR
Director, Human Resources
Northampton Community College
Bethlehem, PA
 
 
It has been a pleasure to work with [TRS] on our online benefits statements. You helped make a tedious project easier and the turn around time is incredible. You can see what our employees think below.

'This is so awesome. Congrats!!!'

'I have worked for more than a few companies, some small and some large, and I have to say this is the nicest, easiest to navigate, explanation of benefits I have seen from anyone! Very nicely done!'

'Very nice! Nice layout and comprehensive.'

'I went into the link at checked it out. Very cool information and a great resource....'

'This is GREAT. Everything right in one place....really helps. Many thanks.'

Thanks!

Susan Lola
Benefits Manager
SurfControl
Scotts Valley, CA
 
 
It was a pleasure working with [TRS] on the Total Compensation Statements. This was the
first time we were providing these to employees and they were well received by all. The
project went smooth without any major complications. The friendly and knowlegeable staff helped make this project a success. I look forward to working with [TRS] in the future.

Harry R. Alvia
Sr. Manager, Employee Benefits
Loews Cineplex Theatres
New York, NY
 
 
Hooooray! We really appreciate the diligence of your team. Thank you so much.

Vanessa Brown
Employee Services Program Mgr, HR
Xilinx, Inc.
San Jose, CA
 
 
This is my 3rd year working with [TRS] on our annual benefits statement. From my experience with [TRS], they have continuously provided us with excellent customer service and responsiveness. The individualized benefits statements have been a great tool in helping our employees see the the overall value of their benefits.

Thank you [TRS] for all your hard work!

Annalyn Madariaga
Benefits Administrator
American Academy of Ophthomology
San Francisco, CA
 
 
I just want to tell you how impressed we are with [TotalRewards Software]. From the first phone meeting we had to discuss our goals and objectives of the project, to the follow up we are still receiving, [you] have been outstanding. Patience, precision and timeliness are keys to your success. I look forward to working with [TotalRewards Software] in the future.

Jackie Diaz
Human Resources/Payroll Manager
Joseph Phelps Vineyards
St. Helena, CA
 
 
We had many obstacles to overcome when providing our employees with total compensation statements. We are a multi-national organization, and the differences in currencies and benefits posed several challenges to us. Our representative at TRS, and the entire staff, worked with us to meet these challenges head on. And, to our delight, they managed to improve the process for us the following year! The customer service has been excellent. I highly recommend TRS to any organization that is looking for a true partner!

Janet L. Stroobosscher
Human Resources Manager
LANSA Inc.
Downers Grove, IL
 
 
The statements were very well received!! Management was very pleased with it! Employees were thrilled and impressed. Thank you so much for all the hard work!!

Melinda Joe
Senior HR Generalist
eHarmony.com
Pasadena, CA
 
 
Overall, the total comp statement was successful. We've been receiving good feedback.

Charles Rozal
Corporate Compensation
KLA Tencor
San Jose, CA
 
 
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